Privacy Policy

Last updated: 1 May 2026

Our approach to privacy

Cartlly is built on the belief that your data is yours. We collect what we need to provide the Services and nothing more. We never sell personal information.

Information we collect

How we use it

We use your information to provide and improve the Services, communicate with you about your account, comply with legal obligations, and protect against fraud and abuse.

Who we share it with

We share data only with service providers who help us operate the Services (hosting, payment processing, email delivery), and only to the extent necessary. All providers are bound by confidentiality agreements. We may also disclose information if required by law.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You can exercise these rights from your account settings or by reaching out via our Contact page. We respond to verified requests within 30 days.

Data retention

We keep your data for as long as your account is active. After cancellation, account data is retained for 30 days in case of restoration, then permanently deleted (except where required by law).

Security

We use industry-standard encryption in transit (TLS 1.3) and at rest (AES-256), enforce least-privilege access internally, and undergo regular third-party security audits. If you discover a vulnerability, please report it via our Contact page.

Children

The Services are not directed to anyone under 18. We do not knowingly collect personal information from children.

Cookies

We use first-party cookies for essential functionality (login, preferences) and third-party cookies for analytics. You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

Contact

Questions about this policy? Get in touch via our Contact page.